
Uploading proof of vaccination in ArriveCAN is a crucial step for travelers entering Canada, as it ensures compliance with the country’s health regulations and streamlines the border entry process. ArriveCAN, a mandatory digital platform, requires users to submit their vaccination details, including the type of vaccine received, dates of administration, and a clear photo or digital copy of their vaccination certificate. To upload proof, travelers must first create an account or log in to the ArriveCAN app or website, navigate to the vaccination section, and follow the prompts to securely upload their documentation. Ensuring the information is accurate and the image is legible is essential to avoid delays or issues at the border. This process not only facilitates a smoother entry but also supports public health measures by verifying travelers’ vaccination status.
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What You'll Learn
- Create ArriveCAN Account: Sign up using email or phone number to access the vaccination upload feature
- Access Vaccination Section: Navigate to the Vaccination tab within the ArriveCAN app or website
- Upload Vaccine Certificate: Take a clear photo or upload a PDF of your official vaccination document
- Verify Details: Ensure name, dates, and vaccine type match your travel documents exactly
- Submit and Confirm: Review details, submit the proof, and confirm receipt via app notification

Create ArriveCAN Account: Sign up using email or phone number to access the vaccination upload feature
To create an ArriveCAN account and access the vaccination upload feature, you must first download the ArriveCAN app or visit the official website. The app is available for both iOS and Android devices, ensuring accessibility for most users. Upon opening the app or website, you’ll be prompted to choose your preferred language, either English or French. After selecting your language, the next step is to initiate the account creation process. Look for the "Sign Up" or "Create Account" option, which is typically prominently displayed on the home screen. This is the gateway to accessing the features needed to upload your proof of vaccination.
During the sign-up process, you’ll be asked to provide either a valid email address or a phone number. This is essential for verifying your identity and securing your account. If you choose to sign up with an email, ensure it’s one you have regular access to, as you’ll receive a verification link or code to confirm your account. If you opt for a phone number, make sure it’s capable of receiving text messages, as a verification code will be sent to it. Once you’ve entered your email or phone number, follow the on-screen instructions to complete the verification process. This step is crucial for ensuring the security of your account and your personal information.
After successfully verifying your email or phone number, you’ll be prompted to create a password for your ArriveCAN account. Choose a strong, unique password to protect your account from unauthorized access. Once your password is set, your account will be created, and you’ll be logged in automatically. At this point, you’ll have access to the main dashboard, where you can begin the process of uploading your proof of vaccination. The interface is user-friendly, with clear options to guide you through the next steps.
With your account created, navigate to the section labeled "Vaccination Status" or a similar term, depending on the app’s current layout. Here, you’ll find the option to upload your proof of vaccination. The app supports various formats, including PDFs, JPEGs, and PNGs, so ensure your document is in one of these formats before proceeding. Follow the instructions to take a photo of your vaccination certificate or upload it from your device’s storage. Double-check that all details, such as your name, vaccine type, and dates, are clearly visible and accurate before submitting.
Once your proof of vaccination is uploaded, the app will process the information to verify its authenticity. This may take a few moments, so be patient. If everything is in order, you’ll receive a confirmation that your vaccination status has been successfully updated. This ensures that you meet the necessary travel requirements when entering Canada. Always keep your ArriveCAN account details handy, as you may need to access it again for future travels or updates to your information. Creating an account and uploading your vaccination proof is a straightforward process designed to streamline your travel experience.
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Access Vaccination Section: Navigate to the Vaccination tab within the ArriveCAN app or website
To access the Vaccination section in ArriveCAN, start by opening the ArriveCAN app on your mobile device or visit the official ArriveCAN website on your computer. Ensure you are using the latest version of the app or the most up-to-date web interface to avoid any functionality issues. Once the app or website is loaded, log in to your account using the credentials you created during registration. If you are a new user, follow the prompts to set up your account before proceeding. The login process is straightforward and typically requires your email address and password.
After successfully logging in, you will be directed to the main dashboard of the ArriveCAN platform. Here, you will see several tabs or sections labeled for different purposes, such as travel information, health declarations, and vaccination details. Locate the Vaccination tab, which is specifically designed for uploading and managing your proof of vaccination. On the app, this tab is usually found at the bottom of the screen, while on the website, it may appear as a sidebar menu or a prominently displayed button on the dashboard.
If you are using the ArriveCAN app, tap on the Vaccination tab to open the section. For website users, click on the Vaccination option from the menu. This action will redirect you to a page where you can view, add, or update your vaccination information. The interface is user-friendly, with clear instructions and fields to guide you through the process. If you encounter any difficulty locating the tab, refer to the app’s help section or the website’s FAQ page for additional guidance.
Once you are in the Vaccination section, take a moment to familiarize yourself with the layout. You will typically see options to upload your vaccination certificate, view previously uploaded documents, or edit existing information. The section may also include a step-by-step guide or tooltips to assist you in completing the upload process accurately. Ensure that your proof of vaccination is in a supported file format, such as PDF, JPEG, or PNG, as this will facilitate a smoother upload experience.
If you need to return to the Vaccination section at any point, simply retrace the steps to navigate back to the Vaccination tab. Both the app and website are designed to allow easy access to this section, ensuring that travelers can efficiently manage their vaccination records as required. By following these instructions, you will successfully access the Vaccination section in ArriveCAN, setting the stage for uploading your proof of vaccination seamlessly.
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Upload Vaccine Certificate: Take a clear photo or upload a PDF of your official vaccination document
When preparing to upload your vaccine certificate to ArriveCAN, the first step is to ensure you have a clear and legible copy of your official vaccination document. This can be either a physical paper document or a digital file. If you have a physical document, take a moment to review it for any smudges, tears, or folds that might obscure important details. Place the document on a flat surface with good lighting to ensure all information is clearly visible. If you have a digital file, such as a PDF, make sure it is the original or a high-quality scan that includes all necessary details like your name, vaccine type, dates of administration, and the issuer’s information.
To upload your vaccine certificate, you have two primary options: taking a clear photo or uploading a PDF. If you choose to take a photo, use a smartphone or camera with good resolution. Position the document within the frame, ensuring all corners are visible and the text is not cut off. Avoid glare by angling the camera properly or using indirect light. Hold the camera steady to prevent blurriness, and take multiple photos if necessary to ensure at least one is perfect. Save the best photo in a format that retains high quality, such as JPEG or PNG, and ensure the file size meets ArriveCAN’s requirements.
If you prefer to upload a PDF, locate the file on your device or cloud storage. Ensure the PDF is not password-protected or encrypted, as this may prevent ArriveCAN from processing it. Open the file to confirm it displays correctly and all pages are included if it’s a multi-page document. If your vaccination document is not already in PDF format, you can use a scanner app or software to convert it. Save the final PDF with a clear and descriptive filename to easily identify it when uploading.
Once your photo or PDF is ready, open the ArriveCAN app or website and navigate to the section for uploading proof of vaccination. Follow the on-screen instructions to select the file from your device. If using a mobile device, you may be prompted to allow ArriveCAN access to your photos or files. After selecting the file, review the preview (if available) to ensure it is clear and complete. If the upload fails or the file is rejected, double-check the file format, size, and clarity before attempting again.
Finally, after uploading your vaccine certificate, carefully review the confirmation message or status update provided by ArriveCAN. Ensure that the system has accepted your document and that all details are correctly displayed. If there are any errors or discrepancies, you may need to re-upload the document or contact support for assistance. Keeping a copy of the uploaded file for your records is also a good practice, as it may be required for future travel or verification purposes. By following these steps, you can confidently upload your vaccine certificate to ArriveCAN and ensure a smooth travel experience.
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Verify Details: Ensure name, dates, and vaccine type match your travel documents exactly
When uploading your proof of vaccination in ArriveCAN, the Verify Details step is crucial to ensure a smooth entry into Canada. This step requires you to carefully cross-check the information on your vaccination proof with your travel documents. Start by confirming that the name on your vaccination record matches exactly with the name on your passport or other travel identification. Even minor discrepancies, such as missing middle names or initials, can cause delays or issues at the border. If your name appears differently on your vaccination record (e.g., a nickname or abbreviated name), ensure it aligns with how it’s presented on your official travel documents.
Next, verify the dates of your vaccination doses. The dates must match precisely with those on your vaccination certificate or card. Pay close attention to the format of the dates, as ArriveCAN may require a specific format (e.g., YYYY-MM-DD). Mismatched dates, even by a single day, can lead to complications during verification. Double-check the day, month, and year for each dose to ensure accuracy. If your vaccination record includes a booster dose, ensure that the date of the booster is also correctly entered and matches your documentation.
The vaccine type is another critical detail to verify. Ensure that the name of the vaccine (e.g., Pfizer-BioNTech, Moderna, AstraZeneca, etc.) matches exactly with what is listed on your vaccination record. Some vaccines have multiple names or variations, so use the full name as it appears on your official documentation. For example, if your record says "Comirnaty," ensure it is entered as such, as this is the brand name for the Pfizer vaccine in some regions. Inaccurate vaccine names can result in your proof being rejected.
If you received doses of different vaccines (e.g., AstraZeneca followed by Pfizer), ensure each dose is correctly identified with its respective vaccine type and date. Mixed vaccine schedules are accepted, but each dose must be accurately recorded in ArriveCAN. Take your time to review each entry to avoid errors. If you notice any discrepancies between your vaccination record and travel documents, correct them before proceeding. You may need to contact your healthcare provider or vaccination issuer to obtain an updated record if errors cannot be resolved.
Finally, after verifying the name, dates, and vaccine type, review the entire submission one last time before confirming. Small mistakes can lead to significant travel disruptions, so thoroughness is key. Once you’re confident that all details match your travel documents exactly, proceed to upload your proof of vaccination. Remember, accuracy in this step is essential for a hassle-free arrival in Canada.
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Submit and Confirm: Review details, submit the proof, and confirm receipt via app notification
Once you have uploaded your proof of vaccination in the ArriveCAN app, the next crucial step is to submit and confirm your details to ensure your information is processed correctly. Begin by carefully reviewing all the details you’ve entered, including your personal information, travel dates, and vaccination records. Double-check that the uploaded documents, such as your vaccine certificate, are clear, complete, and match the information you’ve provided. Any discrepancies or missing details could lead to delays or issues upon arrival, so accuracy is key. Once you’re confident everything is correct, proceed to the submission step.
To submit your proof of vaccination, navigate to the submission page within the ArriveCAN app. You’ll typically find a button labeled “Submit” or “Confirm” at the bottom of the screen. Tap this button to finalize your submission. The app may prompt you to confirm your action, as this step cannot be undone without starting the process over. Confirm your submission when ready. After submitting, the app will process your information, which may take a few moments depending on your internet connection and server load.
Once your submission is processed, the ArriveCAN app will send a confirmation notification to your device. This notification serves as proof that your proof of vaccination has been successfully received and is under review. It’s important to keep this notification accessible, as it may be requested by border officials upon your arrival in Canada. If you do not receive a confirmation notification within a reasonable amount of time, check your internet connection and ensure the app has permission to send notifications on your device.
If you encounter any issues during the submission process, such as error messages or failed uploads, refer to the app’s troubleshooting guide or contact ArriveCAN support for assistance. Common issues include incorrect file formats, large file sizes, or incomplete information. Resolving these issues promptly ensures your submission is processed without delays. Once you’ve successfully submitted your proof and received the confirmation notification, you’re one step closer to a smooth entry into Canada.
Finally, it’s a good practice to verify your submission status within the ArriveCAN app before your travel date. While the confirmation notification indicates receipt, checking the app ensures your information remains valid and up-to-date. If you need to make changes or updates, do so well in advance of your departure to avoid last-minute complications. By following these steps to submit and confirm your proof of vaccination, you’ll ensure compliance with Canadian travel requirements and a hassle-free arrival experience.
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Frequently asked questions
Open the ArriveCAN app, select "Add Travel Details," choose "Vaccination Status," and follow the prompts to upload a photo or PDF of your proof of vaccination.
ArriveCAN accepts JPEG, PNG, and PDF formats for uploading proof of vaccination.
Yes, you can upload multiple pages or a single combined PDF file containing all necessary vaccination details.
Ensure your file meets size and format requirements, check your internet connection, and try again. If issues persist, contact ArriveCAN support for assistance.







































