
Uploading your vaccination record to ArriveCAN is a crucial step for travelers entering Canada, as it helps streamline the border entry process and ensures compliance with health regulations. ArriveCAN is a mandatory digital platform used by the Canadian government to collect travel and health information, including proof of vaccination. To upload your vaccination record, you’ll need to have a digital or scanned copy of your official vaccination document, which must clearly show your name, vaccine type, and dates of administration. Once you’ve opened the ArriveCAN app or website, follow the prompts to input your travel details and select the option to upload your vaccination proof. Ensure the file is in an accepted format (such as PDF, JPEG, or PNG) and that all details are legible. After submission, review your information carefully, as errors may cause delays at the border. Completing this process at least 72 hours before your arrival is recommended to avoid complications.
| Characteristics | Values |
|---|---|
| Platform | ArriveCAN (Mobile App) |
| Supported Vaccination Records | COVID-19 vaccination records |
| Accepted Formats | PDF, JPEG, PNG |
| File Size Limit | Up to 10 MB per file |
| Required Information | Full name, date of birth, vaccine type, dates of doses, country of vaccination |
| Upload Process | 1. Open ArriveCAN app 2. Select "Add Travel Details" 3. Choose "Vaccination Proof" 4. Upload file(s) |
| Multiple Doses | Upload separate files for each dose if not combined in one document |
| Verification Time | Typically instant, but may take up to a few minutes |
| Compatibility | iOS and Android devices |
| Language Support | English and French |
| Mandatory for Travel | Required for international travelers entering Canada (as of latest policy) |
| Updates | Ensure ArriveCAN app is updated to the latest version |
| Troubleshooting | Contact ArriveCAN support for upload issues |
| Privacy | Data encrypted and stored securely; deleted after 14 days post-travel |
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What You'll Learn
- Prepare Required Documents: Gather vaccination proof, passport, and travel details before starting the upload process
- Access ArriveCAN App: Download and open the ArriveCAN app on your smartphone or tablet
- Create Traveler Profile: Enter personal information and travel details accurately to set up your profile
- Upload Vaccination Record: Follow prompts to upload a clear photo or PDF of your vaccination certificate
- Submit and Confirm: Review details, submit your information, and receive a confirmation for your travel

Prepare Required Documents: Gather vaccination proof, passport, and travel details before starting the upload process
Before initiating the process of uploading your vaccination record to ArriveCAN, it is essential to gather all the necessary documents to ensure a smooth and efficient experience. The primary documents you will need include your vaccination proof, passport, and travel details. Start by locating your official vaccination record, which should clearly display your name, the type of vaccine received, the dates of each dose, and the country or jurisdiction where the vaccination was administered. Ensure that this document is in a digital format, such as a PDF or a clear photo, as you will need to upload it to the ArriveCAN platform. If your vaccination record is not in English or French, consider having it translated by a certified translator to avoid any delays.
Next, have your passport ready, as you will need to provide specific details from it during the upload process. Ensure your passport is valid and not expired, as this is a critical requirement for international travel. You will need to input your passport number, country of issuance, and expiration date into ArriveCAN. Double-check these details for accuracy to prevent errors that could complicate your travel plans. Additionally, if you have a NEXUS or other trusted traveler card, keep that information handy, as it may be requested depending on your travel circumstances.
Gathering your travel details is another crucial step in preparing to upload your vaccination record. This includes your flight information, such as the airline, flight number, departure and arrival times, and airports. If you are traveling by land or sea, have your port of entry details ready. You will also need to provide your contact information, including your email address and phone number, as well as your address in Canada if applicable. Having this information organized beforehand will streamline the process and reduce the likelihood of mistakes.
It is also beneficial to review the specific requirements for your travel situation, as these can vary depending on your vaccination status, country of origin, and destination within Canada. For instance, fully vaccinated travelers may have different documentation needs compared to partially vaccinated or unvaccinated individuals. The Government of Canada’s official travel website is a reliable resource for the most up-to-date information. By thoroughly preparing these documents and details in advance, you will be well-equipped to navigate the ArriveCAN upload process with confidence and ease.
Finally, ensure that all your documents are easily accessible and stored in a secure location on your device. This will allow you to quickly retrieve them when needed during the upload process. If you are traveling with family members or a group, make sure to gather and organize their documents as well, as each individual’s information must be submitted separately. Taking the time to prepare these materials meticulously will not only save you time but also minimize stress, ensuring a seamless start to your journey. With everything in order, you can proceed to the next steps of using ArriveCAN to upload your vaccination record and complete your travel declaration.
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Access ArriveCAN App: Download and open the ArriveCAN app on your smartphone or tablet
To begin the process of uploading your vaccination record to ArriveCAN, the first step is to access the ArriveCAN app on your smartphone or tablet. This app is specifically designed to facilitate travel into Canada by allowing users to submit their travel and health information digitally. Start by locating the app store on your device, which is the Google Play Store for Android users or the Apple App Store for iOS users. In the search bar of the app store, type in "ArriveCAN" and look for the official app developed by the Government of Canada. Ensure you are downloading the correct app by verifying the developer’s name and checking user reviews if necessary. Once you’ve identified the right app, tap on the "Download" or "Get" button to install it on your device. The app is free to download, so there should be no cost associated with this step.
After successfully downloading the ArriveCAN app, locate the app icon on your device’s home screen or app drawer. The icon typically features a white background with a red maple leaf and the name "ArriveCAN" written below it. Tap on the icon to open the app. Upon opening, you may be prompted to allow certain permissions, such as access to your camera or storage, which are necessary for uploading documents like your vaccination record. Grant these permissions to ensure the app functions correctly. The app’s interface is user-friendly, with clear instructions guiding you through the process of submitting your travel information.
If you’re using a tablet, the process is nearly identical to that of a smartphone. Ensure your tablet is connected to the internet and access the respective app store for your operating system. Search for "ArriveCAN," download the app, and open it once installed. Tablets often provide a larger screen, which can make navigating the app and uploading documents easier. Regardless of the device, the ArriveCAN app is optimized to work seamlessly on both smartphones and tablets, ensuring a smooth experience for all users.
For travelers who may be using a device with limited storage, it’s worth noting that the ArriveCAN app is relatively lightweight and should not take up significant space. However, if storage is a concern, consider freeing up space before downloading the app. Additionally, ensure your device’s operating system is up to date, as this can prevent compatibility issues and ensure the app runs smoothly. Once the app is open, you’ll be one step closer to uploading your vaccination record and completing your travel declaration.
Lastly, if you encounter any issues during the download or opening process, such as the app not appearing in your app store or failing to open, check your internet connection and try again. If problems persist, visit the official ArriveCAN website or contact their support team for assistance. Successfully accessing the ArriveCAN app is crucial, as it is the gateway to submitting your vaccination record and other required travel information for entry into Canada. With the app open and ready, you can proceed to the next steps of the process with confidence.
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Create Traveler Profile: Enter personal information and travel details accurately to set up your profile
When creating your traveler profile on ArriveCAN, the first step is to ensure you have all your personal information readily available. This includes your full legal name as it appears on your passport, date of birth, nationality, and contact details such as your email address and phone number. Accuracy is crucial here, as any discrepancies between your profile and travel documents can lead to delays or issues during verification. Double-check each field to avoid typos or errors before proceeding.
Next, you’ll need to input your travel details, including your flight or travel information, such as the airline, flight number, departure and arrival dates, and destination in Canada. If you’re traveling by land or sea, provide the port of entry and expected arrival time. Ensure all travel details match your itinerary exactly, as this information is used to verify your eligibility to enter Canada. Inaccurate travel details may result in your profile being flagged or rejected.
Once your personal and travel information is entered, you’ll be prompted to upload your vaccination record. This is a critical step, as it determines whether you meet Canada’s entry requirements. Ensure your vaccination record is clear, legible, and includes all necessary details, such as the vaccine type, dates of administration, and the issuer’s name. Accepted formats typically include PDF, JPEG, or PNG files. Follow the on-screen instructions to upload the document securely.
After uploading your vaccination record, review your entire traveler profile for accuracy. Verify that all personal information, travel details, and uploaded documents are correct and complete. If everything is in order, submit your profile. You’ll receive a confirmation once it’s successfully processed. Keep this confirmation handy, as you may need to present it upon arrival in Canada. If you encounter any issues during the process, refer to the ArriveCAN help section or contact their support team for assistance.
Finally, remember that creating your traveler profile is a mandatory step for most travelers entering Canada, and it must be completed before your arrival. Submitting your profile at least 72 hours before travel is recommended to allow for processing. By entering your personal information and travel details accurately and uploading your vaccination record correctly, you’ll ensure a smoother entry process and compliance with Canadian border regulations.
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Upload Vaccination Record: Follow prompts to upload a clear photo or PDF of your vaccination certificate
When uploading your vaccination record to ArriveCAN, the process is designed to be straightforward and user-friendly. To begin, ensure you have a clear and legible copy of your vaccination certificate. This can be either a photo or a PDF file. The key is to make sure all details, including your name, vaccine type, and dates of administration, are clearly visible. Once you have your document ready, open the ArriveCAN app or website and navigate to the section where you are prompted to upload your vaccination record. Follow the on-screen instructions carefully to proceed.
The first step in the upload process is to select the type of file you wish to submit. You can choose between uploading a photo or a PDF. If you’re using a photo, ensure it is well-lit, in focus, and captures the entire certificate without any cut-off edges. For PDFs, make sure the file is not corrupted and opens correctly. After selecting your file type, you will be directed to either take a photo using your device’s camera or browse your files to locate the PDF. Follow the prompts to complete this step, ensuring the file is correctly selected before proceeding.
Once your file is selected, the app or website will guide you through the upload process. You may be asked to confirm that the document is clear and readable before finalizing the upload. It’s important to double-check that all required information is visible, as incomplete or unclear submissions may result in delays or rejections. If the system provides a preview of your upload, take a moment to verify that everything is in order. If you notice any issues, you can usually go back and reselect or retake the photo or PDF.
After confirming your upload, the system will process your vaccination record. You may receive a confirmation message or notification indicating that your document has been successfully submitted. If there are any issues, such as file size limitations or format errors, the system will typically alert you and provide guidance on how to resolve the problem. It’s a good idea to keep a copy of your vaccination certificate handy in case you need to re-upload or reference it later.
Finally, ensure that all other required information in the ArriveCAN app or website is accurately completed. This may include travel details, contact information, and any additional health declarations. Once everything is submitted, you can proceed with your travel plans, knowing that your vaccination record has been successfully uploaded. Always review the latest guidelines and requirements, as processes may be updated periodically to align with current health and safety protocols.
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Submit and Confirm: Review details, submit your information, and receive a confirmation for your travel
Once you have uploaded your vaccination record to ArriveCAN, the next crucial step is to submit and confirm your information to ensure your travel details are processed correctly. After uploading your documents, carefully review all the details you’ve entered, including your personal information, travel plans, and vaccination status. Double-check that your name, date of birth, passport number, and vaccination dates match exactly as they appear on your official documents. Any discrepancies could lead to delays or issues at the border, so accuracy is essential. Take your time to ensure everything is correct before proceeding.
When you’re confident that all your information is accurate, proceed to submit your details through the ArriveCAN app or website. You’ll typically be prompted to confirm your submission by clicking a button labeled "Submit" or "Confirm." This action finalizes your travel declaration and sends it to Canadian border authorities for processing. Be aware that once submitted, some details may not be editable, so it’s important to be certain before proceeding. If you notice an error after submission, you may need to contact support for assistance, so it’s better to verify everything beforehand.
After submitting your information, you should receive a confirmation from ArriveCAN. This confirmation usually comes in the form of a notification within the app or an email to the address you provided during registration. The confirmation will include a unique reference number or QR code, which serves as proof that your travel details have been successfully submitted. Keep this confirmation handy, as you may be asked to present it upon arrival in Canada. If you do not receive a confirmation within a reasonable time frame, check your spam folder or log back into the app to ensure your submission went through.
It’s important to note that the confirmation does not guarantee entry into Canada but confirms that your information has been received and is being processed. Border officials will still review your documents upon arrival, so ensure your physical vaccination record and other travel documents are readily available. If you have any concerns or questions about your submission, ArriveCAN provides resources and contact information for further assistance. Always allow ample time for this process, especially if you’re traveling soon, to avoid last-minute complications.
Finally, save your confirmation in multiple formats for easy access. Take a screenshot of the confirmation page, save the email, or download the QR code to your device. If you’re traveling as a group, ensure each member has their own confirmation. By following these steps to review, submit, and confirm your details, you’ll streamline your travel experience and ensure compliance with Canadian entry requirements. Remember, the ArriveCAN process is designed to make your journey smoother, so taking the time to do it right will pay off when you arrive at your destination.
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Frequently asked questions
Open the ArriveCAN app, select "Add Travel Details," choose "Vaccination Status," and follow the prompts to upload a photo or PDF of your vaccination record.
ArriveCAN accepts JPEG, PNG, and PDF formats for uploading vaccination records.
Yes, you can upload your vaccination record to ArriveCAN up to 72 hours before your arrival in Canada.
While not mandatory, it’s recommended to upload booster shot information if applicable, as it may expedite your entry process.
Ensure your file format and size are correct. If the issue persists, contact ArriveCAN support or use the web version of ArriveCAN for troubleshooting.






